GQ Agri Terms And Conditions Of Use

Last Updated: [2025.04.26]
Effective Date: [2020.01.01]

1. Acceptance of Terms

By accessing https://smallagrimachinery.com/ (“the Site”), you agree to be bound by these Terms & Conditions (“T&C”). These terms apply to:

All visitors browsing product information
Customers purchasing agricultural machinery
Third-party service providers
Content contributors

Key Provisions:
a) Minimum age requirement: 18 years
b) Jurisdictional restrictions: Not available in UN-sanctioned countries
c) Agricultural professional verification: May be required for technical document access

2. Product Purchasing Terms

2.1 Order Process

All GQ Agri equipment orders are subject to:

3-Step Confirmation:

Automated order receipt (instant)
Technical compatibility check (within 24hrs)
Final invoice issuance

Agricultural Use Certification:
Buyers must confirm machinery will be used for lawful agricultural processing activities

2.2 Pricing Structure

Our pricing model includes:

Component	Description
Base Price	Machine cost at factory gate
Tier 1 Add-ons	Voltage converters (110V/220V/240V)
Tier 2 Add-ons	Solar power adapters
Tier 3 Add-ons	Multi-language control panels

It is not limited to this, and the specific requirements depend on the machine model.

Price Protection: Quotes valid for 7 calendar days for African clients, 14 days for others

3. Payment Protocols

3.1 Accepted Methods

Developing Markets:
Bank transfers (TT pre-payment)
Mature Markets:
Credit cards (Visa/Mastercard)
Letter of Credit (LC)

3.2 Currency Handling

All transactions are processed in:

Primary Currency: USD
Local Settlement Options:
USA: USD only

Note: 3% currency fluctuation buffer applied

4. Shipping & Customs

4.1 Delivery Timeline

Standard lead times:

Region	Sea Freight	Air Freight
West Africa	35-45 days	7-10 days
Southeast Asia	25-35 days	5-7 days
North America	20-30 days	3-5 days

4.2 Incoterms Application

Default: FOB Shanghai Port
Optional: CIF (selected African ports)

Customs Tip: Provide HS Code 843680 for agricultural machinery clearance

5. Warranty Framework

5.1 Coverage Scope

Standard Warranty:

12 months for mechanical components
6 months for electrical systems
3 months for wear parts (screens, filters)

Extended Plans:

+6 months warranty with GQ Agri certified installation
+3 months for sharing operation videos on social media

5.2 Claim Process

Three-Stage Validation:

Video diagnostic submission (admin@smallagrimachinery.com)
Spare parts dispatch (3-7 working days)
Local technician coordination

Exclusions:

Damage from improper voltage (non-GQ adapters)
Rodent-inflicted wiring damage
Monsoon-related corrosion without protective kits

6. Return Policy

6.1 Unopened Equipment

30-Day Return Window:
15% restocking fee
Original packaging required
Return shipping at buyer’s expense

6.2 Used Machinery

Condition-Based Refunds:

Usage Duration	Refund %
<7 days	70%
8-30 days	50%
>30 days	Part exchange only

7. Intellectual Property

7.1 Machinery Designs

All GQ Agri equipment incorporates patented technologies:

Protected Elements:
Oil press screw conveyor geometry
Multi-crop adjustment mechanisms
Safety interlock configurations

Open Source Components: Motor brackets CAD files available under CC BY-SA 4.0

7.2 Content Licensing

User-generated content (UGC) grants GQ Agri:

Non-exclusive rights to repurpose operation videos
Rights to display customer photos in marketing materials
Rights to anonymized performance data usage

8. Liability Limitations

8.1 Agricultural Context

GQ Agri shall not be liable for:

Crop quality variations affecting machine performance
Local regulations on oilcake disposal
Power supply inconsistencies exceeding ±20% voltage

8.2 Financial Caps

Maximum liability limited to:

Product purchase price for equipment claims
6 months of subscription fees for digital services

9. Dispute Resolution

9.1 Mediation Process

Three-Step Escalation:

Technical review by GQ Agri engineers (7 days)
Third-party agricultural expert assessment (14 days)
ICC arbitration (if unresolved)

9.2 Governing Law

Primary Jurisdiction: Singapore Law
Alternative Venues:
Africa: Mauritius International Arbitration Centre
Asia: SIAC
Americas: AAA/ICDR

10. Policy Updates

10.1 Notification System

Major changes: Email notice + site banner (30 days advance)
Minor changes: Revision date update only

10.2 Version Archive

Previous T&C versions accessible via:
https://smallagrimachinery.com/legal/terms-archive

11. Contact Protocols

Primary Channel:
Email: admin@smallagrimachinery.com
Response SLA:

General inquiries: 24hrs
Technical support: 12hrs
Legal matters: 48hrs

Acknowledgment Clause
By using our Site, you confirm:
☑ Understanding of agricultural machinery risks
☑ Agreement to performance-based expectations
☑ Consent to diagnostic data collection

GQ Agri – Empowering Sustainable Farming Communities